Payment and Security

Know your payment options before checkout.

Customer Care

service@dwhse.com

+86 17676985641

Monday–Friday, 9:00 AM–6:00 PM
China Standard Time (UTC+8)

Business Information

Brand: dwhse™
Owner: Yang Yong

Legal Company Name:
Zhengzhou Jinyu Hongtai Media Technology Co., Ltd.

dwhse.com

Business Address

Room 107, 17th Floor, Building 12, No. 166 University South Road, Erqi District, Zhengzhou City, Henan Province

For returns, please contact us for the correct return destination before sending any item.

Last Updated: October 16, 2026

Review Your Total Before Paying

At dwhse™, the checkout summary displays the amount you are being asked to authorize.

Before completing your purchase, check:

  • Selected products, options, and quantities
  • Delivery and billing details
  • Applied promotional reductions
  • Shipping charges and applicable taxes
  • Transaction currency and final total

Orders are priced and processed in United States Dollars (USD) unless another transaction currency is expressly displayed at checkout.

Available Payment Options

Only the payment methods displayed during checkout are available for that transaction.

Options may vary by destination, payment provider, currency, card issuer, and transaction eligibility. The presence of a payment brand elsewhere on the website does not guarantee its availability for every order.

Credit and Debit Cards

If card payment is available, enter your details directly into the checkout payment fields. Your bank may request an additional authentication step.

A payment can be declined because of incorrect information, insufficient funds, issuer restrictions, address mismatches, or security checks.

Confirm your details or contact your card issuer if authorization fails.

PayPal

When available, PayPal allows you to authorize payment through its own service. Signing in or paying with a card as a guest depends on PayPal’s rules and availability.

PayPal’s terms and privacy practices apply to information you provide directly to PayPal.

Authorization and Order Status

An order cannot proceed until payment is successfully authorized or confirmed.

An order acknowledgment may still be followed by inventory, delivery-eligibility, or fraud-prevention checks. If we cancel an order after collecting payment, the amount collected for the canceled purchase will be refunded.

If you are unsure whether a payment succeeded, contact us before submitting repeated payments.

Protecting Payment Information

Payment details are handled through the providers available in our checkout environment. We do not directly retain complete card numbers or card security codes after processing.

Never email us:

  • Full credit or debit card numbers
  • CVV or other card security codes
  • Online-banking passwords
  • One-time payment authentication codes

We use reasonable safeguards for information under our control, but no online system can guarantee absolute security.

Currency Conversion and Provider Charges

Your financial institution may apply its own exchange rate or international transaction fee. These charges are determined by that institution.

For issuer fees or card authorization questions, contact your bank. For payment questions connected with an order, contact our support team.

Payment Assistance and Business Details

dwhse™ is owned and operated by Zhengzhou Jinyu Hongtai Media Technology Co., Ltd.

Owner: Yang Yong
Business Address: Room 107, 17th Floor, Building 12, No. 166 University South Road, Erqi District, Zhengzhou City, Henan Province
Email: service@dwhse.com
Phone: +86 17676985641
Website: dwhse.com